როგორ დავაფიქსიროთ ჩემი iPhone Sync ჩარჩენილი ნაბიჯი 2?

Syncing your iPhone with iTunes or Finder is crucial for backing up data, updating software, and transferring media files between your iPhone and computer. However, many users face the frustrating issue of getting stuck on ნაბიჯი 2 of the sync process. Typically, this occurs during the “Backing Up” phase, where the system becomes unresponsive or slows down dramatically. Understanding the reasons behind this issue and applying the appropriate fixes can help get your iPhone back on track. In this article, we will explore why your iPhone sync might get stuck on Step 2 and how to fix this issue.

1. Why Is My iPhone Sync Stuck on Step 2?


Your iPhone may get stuck on Step 2 of the sync process for several reasons, primarily related to connectivity and software issues. A poor or faulty USB connection can disrupt data transfer, causing the sync to hang. Additionally, outdated versions of iTunes or your iPhone’s operating system may lead to compatibility problems that interfere with the sync process. If you have enabled Wi-Fi syncing, an unstable Wi-Fi connection can also contribute to the problem. Corrupted files or apps on your iPhone may prevent a successful backup, and insufficient storage can halt the sync entirely. Moreover, third-party security software, such as antivirus programs or firewalls, can block necessary data transfer, resulting in delays. Finally, underlying system glitches or bugs within iOS can create further complications, leading to the sync getting stuck on Step 2.
iphone sync stuck on step 2

2. How to Fix iPhone Sync Stuck on Step 2?

Now that we understand why the iPhone sync may get stuck on Step 2, let’s explore several ways to fix this issue.

  • Check Your USB Connection

Ensure your USB connection is secure by using an Apple-certified cable and connecting directly to a USB port on your computer. Faulty connections can disrupt data transfer, causing the sync to hang; Replace the cable if it seems worn out or damaged.
შეამოწმეთ iPhone USB კაბელი და პორტი

  • Restart Your iPhone and Computer

Restart both your iPhone and computer to clear temporary glitches that may be causing the sync issue. For the iPhone, press and hold the side and volume buttons until the power slider appears, then drag it to turn off the device. After a few moments, power it back on.
გადატვირთეთ თქვენი iPhone 11

  • Update iTunes or Finder and iPhone

Ensure that both your iPhone and the software on your computer (iTunes or Finder) are up to date. Outdated software can lead to compatibility issues that may interfere with the sync process. Check for updates in the settings of both devices and install any available updates.
განაახლეთ iTunes

  • Disable Wi-Fi Sync

If you are using Wi-Fi syncing, disable it to switch to a USB connection. Connect your iPhone to the computer, open პარამეტრები and choose გენერალი , click iTunes Wi-Fi Sync and uncheck the Sync Now option in the device summary. This change often improves the sync process’s reliability.
disable wifi sync

  • Reset Sync History in iTunes

Corrupted sync history can cause syncing issues. Launch iTunes or Finder, navigate to Preferences , select მოწყობილობები , and finally, click Reset Sync History to reset it. This action clears any problematic sync data and may help resolve the issue.
reset sync history in itunes

  • Free Up Space on Your iPhone

Insufficient storage can prevent backups and cause syncing to stall. Choose პარამეტრები > გენერალი > iPhone საცავი to check your iPhone’s storage capacity. To clear up space, uninstall any unused apps or files, and then check if the sync works this time.
შეამოწმეთ iPhone მეხსიერება

  • Sync Fewer Items at Once

Syncing a large amount of data at once can overwhelm the process. Open iTunes or Finder, uncheck unnecessary items, and sync smaller batches to reduce the load, which may help the sync process complete successfully.
sync fewer items

  • Reset All Settings on iPhone

Resetting your iPhone may be necessary if the issue continues. This process restores settings to factory defaults without deleting data. To accomplish this, follow these steps: go to პარამეტრები > გენერალი > გადატვირთვა > ყველა პარამეტრის გადატვირთვა .
აიფონმა გადააყენა ყველა პარამეტრი

  • აღადგინეთ თქვენი iPhone

As a last resort, restore your iPhone to factory settings. Backup your smartphone before you proceed as this operation deletes all data. Connect your iPhone to the computer, open iTunes or Finder, and select iPhone-ის აღდგენა to initiate the process.
iPhone-ის აღდგენა iTunes-ის გამოყენებით

3. Advanced Fix iPhone System Issues with AimerLab FixMate

In cases where standard troubleshooting doesn’t resolve the issue, your iPhone may have deeper system-related problems that prevent it from syncing. აიმერლაბი FixMate is a reliable tool designed to fix a wide range of iOS system issues, including syncing problems, without causing data loss.

Here are the steps that you can follow to fix the iPhone sync stuck on step 2 with FixMate​:

Ნაბიჯი 1 : Choose the appropriate version of FixMate for your operating system (Windows or macOS) and click on the download button, then install it.

ნაბიჯი 2 : Launch FixMate and connect your iPhone to the computer using a reliable USB cable, then click the “ დაწყება ” button on the main interface.
iPhone 12 დაკავშირება კომპიუტერთან

ნაბიჯი 3 : აირჩიეთ “ სტანდარტული რემონტი ” mode, which is designed to fix common iOS issues without data loss.

FixMate აირჩიეთ სტანდარტული რემონტი

ნაბიჯი 4 : FixMate will prompt you to obtain the appropriate firmware for your iPhone. Simply select “ შეკეთება ” to initiate FixMate’s automatic firmware download.

დააწკაპუნეთ ios 17 firmware-ის ჩამოსატვირთად

ნაბიჯი 5 : Once the firmware is downloaded, click the “ დაიწყეთ რემონტი ” button to begin fixing your iPhone sync issue.

სტანდარტული რემონტი მიმდინარეობს

ნაბიჯი 6 : Once the repair is complete, your iPhone will restart, try syncing it again with iTunes or Finder to see if the issue is resolved.
iphone 15-ის შეკეთება დასრულებულია

4. დასკვნა

If your iPhone is stuck on Step 2 of syncing, there are several fixes you can try, from checking your USB connection to updating your software and freeing up space. However, when basic troubleshooting doesn’t resolve the issue, tools like აიმერლაბი FixMate offer a more advanced solution to fix iPhone system issues without the risk of data loss. With its user-friendly interface and effective repair capabilities, FixMate is a recommended solution for anyone dealing with persistent iPhone sync problems.